Top 10 Quality Indicators of an Effective Patient and Family-Centered Physician

What makes a good doctor?  Is it education?  Experience?  Good listening skills?  The Institute for Family Centered Care asked this very question, and arrived at a “Top 10” list of things that are important to patients:

1. Listens to all symptoms before making a diagnosis.
2. Is knowledgable about the patient’s condition – past and current status.
3. Is very knowledgeable about diagnosis and current treatments, staying up to date on current evidence and recent research.
4. Encourages patients and family members to ask questions and participate in the care experience.
5. Gives opinions for solving problems and suggests ways in which patient and family members can participate in care.
6. Collaborates with patient and family members in seeking additional solutions.
7. Volunteers information about agencies that provide additional services and knows how to access those services.
8. Uses familiar terminology or carefully defines new terms; checks to ensure that the patient and family members understand.
9. Takes time and does not seem rushed.
10. Follows through on care and outcomes

I might add a few things to the list as well:

1. Works with the patient to understand their insurance coverage and payment options.
2. Provides a well-rounded approach to both treatment and preventative measures.
3. Gives the patient tools that they can use to improve their health.

Seeing this list validates our approach to healthcare here at Hosmer Chiropractic Health.  Whether we are treating a sports injury, car accident injuries, or garden variety neck and back pain – the same principles apply.  We are here to help and do our best to guide you back to health.